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Privacy Policy

Effective December 1, 2024

Your privacy is important to us. Therefore, we are committed to respecting your privacy and the confidentiality of your personal data and content. This Privacy Policy is designed to assist you in understanding how we use and safeguards the information you provide in using our products. In this Privacy Policy, our “Products” means our products and services, including those provided through our website, and “Personal Data” means any information that we possess relating to an identified or identifiable user of our products.
BY ACCESSING OR USING THE SERVICES, YOU AGREE TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO THE COLLECTION, USE, AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU CANNOT USE THE SERVICES. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL'S OR ENTITY'S BEHALF.
1. Introduction
Agordia Inc., including its subsidiaries ("us," "we," or "Gogogeni") is committed to respecting the privacy rights of our Gogogeni website https://www.Gogogeni.com, related sites and applications in which this Privacy Policy is posted or referenced (collectively the " Services". We created this Privacy Policy ("Privacy Policy") to give you confidence as you use the Services and to demonstrate our commitment to the protection of privacy. This Privacy Policy covers our practices with respect to personally identifiable information ("Personal Information") that we gather when you use our Services. This Privacy Policy does not apply to any other web service or digital service that you may be able to access through the Services or any web service or digital services of Gogogeni business partners, each of which have data collection, storage and use practices and policies that may differ from this Privacy Policy.
Remember that your use of the Services is at all times subject to the Terms (as the term "Agreement" is defined in our Terms and Conditions), which incorporates this Privacy Policy. Any capitalized term used but not defined in this Privacy Policy shall have the meaning in the Terms.
2. Information We Collect
If you create an account on the Gogogeni Service, you may provide to Gogogeni what is generally called “Personal Information” or “Personal Data,” such as your full name, email address or other information that can be used to identify you. Information which cannot be used to identify you as an individual is “de-identified” or non-personal information.
2.1 Personal Information We Collect Directly from You
We receive Personal Information directly when you decide to register through or otherwise grant access to a third-party social networking or integrated service (what we call an “Integrated Service”), such as Google or similar single sign-on service, Gogogeni may also collect Personal Information that is already associated with your Integrated Service account. You may also have the option of sharing additional information with Gogogeni through an Integrated Service, as controlled through your settings on that Integrated Service. If you choose to provide such information, during registration or otherwise, Gogogeni will treat the information as Personal Information and will use it in the ways described in this Privacy Policy.
2.2 Billing, Collection and Payment Information
We may provide paid products and/or services within the Services. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Stripe
Their Privacy Policy can be viewed at
https://stripe.com/privacy
2.3 Customer Service Communications
Any information that is reported to us about the operation of our products, including bug reports or requests for enhancements
2.4 Information we automatically collect when you use our Services
We may employ third party companies and individuals to facilitate our Services ("Service Providers"), provide the Services on our behalf, perform Services-related services or assist us in analyzing how our Services are used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics We may use third-party Service Providers to monitor and analyze the use of our Services. This includes but is not limited to Google Analytics.
Google Analytics
Google analytics service provided by Google Inc.
You may opt-out of certain Google Analytics features through your mobile or desktop device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy:
https://policies.google.com/privacy?hl=en_US.
We also encourage you to review the Google's policy for safeguarding your data:
https://support.google.com/analytics/answer/6004245.
3. How We Use Your Information
We may use information to provide you with an efficient user experience to better understand who uses Gogogeni and how we can deliver a better mobile experience or otherwise at our discretion.
We use information, including Personal Information, to provide an efficient user experience through our services, to help improve the Services and to develop new services. Specifically, such use may include:
Providing you with the products, services and information you request;
Responding to correspondence that we receive from you;
Contacting you when necessary or requested;
Providing, maintaining, administering or expanding the Services, performing business analyses, or for other internal purposes to support, improve or enhance our business, the Services and other products and services we offer;
Customizing or tailoring your experience of the Services, which may include sending customized messages;
Notifying you about certain resources, services we think you may be interested in learning more about;
Sending you information about our Services;
Sending emails and other communications that display content that we think will interest you and according to your preferences;
Combining information received from third parties with information that we have from or about you and using the combined information for any of the purposes described in this Privacy Policy;
Using statistical information that we collect in any way permitted by law;
Fulfilling our legally required obligations, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities;
Resolving disputes;
Protecting against or deterring fraudulent, illegal, or harmful actions; and
Enforcing our Terms and Conditions and other agreements.
For personal data subject to the European Union General Data Processing Regulations (“GDPR”), we rely on several legal bases to process the data. These legal bases include where:
  • The processing is necessary to perform our contractual obligations in our Terms of Service or other contracts with you (such as to provide you the Service as described in our Terms of Service);
  • You have given your prior consent, which you may withdraw at any time (such as for marketing purposes or other purposes we obtain your consent for from time to time);
  • The processing is necessary to comply with a legal obligation, a court order or to exercise or defend legal claims;
  • The processing is necessary for the purposes of our legitimate interests, such as in improving, personalizing, and developing the Service, marketing the Service, such as new features or products that may be of interest, and promoting safety and security as described above.
If you have any questions about or would like further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.
4. Tracking Tools and Opt Out Options
4.1. Tracking Tools
We may use tools outlined below in order to provide our Services to and to better understand users.
Web & Mobile Analytics: We may use third-party analytics services in connection with the Services, including, for example, to register buttons clicked, screen views, time spent per screen or mouse clicks, mouse movements, scrolling activity and text typed into our Websites. We use the information collected from these services to help make the Services easier to use and as otherwise set forth in Section 3 (How We Use Your Information). These analytics services generally do not collect Personal Information unless you voluntarily provide it and generally do not track the use of other apps.
Mobile Device Identifiers: As with other Tracking Tools, mobile device identifiers help Gogogeni to learn more about our users demographics and internet behaviors in order to personalize and improve the Services. Mobile device identifiers are data stored on mobile devices that may track mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of Personal Information (such as media access control and location) and Traffic Data.
Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files embedded in a web page or email that may be used to collect information about the use of our Services, the websites of selected advertisers and the emails, special promotions or newsletters that we send. The information collected by Web Beacons allows us to analyze how many people are using the Services, or opening emails, and for what purpose, and also allows us to enhance our interest-based advertising.
Cookies: “Cookies” are small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the Services. We use cookies to improve or tailor the Services, customize advertisements by tracking navigation habits, measuring performance, and storing authentication status so re-entering credentials is not required, customize user experiences with the Services, and for analytics and fraud prevention. For more information on cookies, including how to control your cookie settings and preferences, visit http://www.allaboutcookies.org.
Some cookies are placed by a third party on your device and provide information to us and third parties about your browsing habits (such as your visits to our Services, the pages you have visited, and the links you have clicked). These cookies can be used to determine whether certain third-party services are being used and to identify your interests. We do not control third party cookies.
4.2. Options for Opting out of Cookies and Mobile Device Identifiers
Some web browsers allow you to reject cookies or to alert you when a Cookie is placed on your computer, tablet or mobile device. You may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept Gogogeni's cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.
You may opt out of receiving certain cookies and certain trackers by visiting the Network Advertising Initiative (NAI) opt out page or the Digital Advertising Alliance (DAA) consumer opt-out page, or by installing the DAA's AppChoice app for iOS or Android on your mobile device. When you use these opt-out features, an “opt-out” Cookie will be placed on your computer, tablet or mobile computing device indicating that you do not want to receive interest-based advertising from NAI or DAA member companies. If you delete cookies on your computer, tablet or mobile computing device, you may need to opt out again. For information about how to opt out of interest-based advertising on mobile or desktop devices, please visit http://www.networkadvertising.org/choices,. You will need to opt out of each browser and device for which you desire to apply these opt-out features. You may also manage certain advertising cookies by visiting the EU-based Your Online Choices at http://www.youronlinechoices.eu/
Even after opting out of Behavioral Advertising, you may still see Gogogeni advertisements that are not interest-based (i.e., not targeted toward you). Also, opting out does not mean that Gogogeni is no longer using Tracking Tools — Gogogeni still may collect information about your use of the Services even after you have opted out of Behavioral Advertising and may still serve advertisements to you via the Services based on information it collects via the Services.
This Privacy Policy does not cover the use of cookies and other Tracking Tools by any third parties, and we aren't responsible for their privacy policies and practices. Please be aware that some cookies placed by third parties can continue to track your activities online even after you have left our Services.
5. How We Share Your Information
In certain circumstances, and in order to perform the Services, we may share certain information that we collect from you, as described in this section:
We may share your Personal Information and/or Traffic Data with our partners who perform operational services (such as hosting, billing, fulfillment, data storage, security or web service analytics) and/or who make certain services, features or functionality available to our users.
Business Transfers: We may transfer your Personal Information to another company in connection with a proposed merger, sale, acquisition or other change of ownership or control by or of Gogogeni (whether in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
Protection of Gogogeni and Others: We also may need to disclose your Personal Information or any other information we collect about you if we determine in good faith that such disclosure is needed to: (1) comply with or fulfill our obligations under applicable law, regulation, court order or other legal process; (2) protect the rights, property or safety of you, Gogogeni or another party; (3) enforce the Agreement or other agreements with you; or (4) respond to claims that any posting or other content violates third-party rights.
6. Storage and Security of Information
The security of your Personal Information is important to us. We endeavor to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and in storage.
Gogogeni currently use several "Service Providers" for its storage, communications, security and cloud computing needs. We believe that these Service Providers are trustworthy and who have confirmed that their privacy practices are consistent with ours. We provide our Service Providers with only the information necessary for them to perform these services. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information in any manner other than as specified by us. Gogogeni shall endeavor to implement reasonable security measures in connection with the Services; however, Customer acknowledges, that no data transmission over the Internet or data storage system can be guaranteed to be 100% secure and Gogogeni cannot guarantee the security of data transmitted to it or that it stores. Gogogeni shall not be liable to Customer for any liabilities arising from the operation of the Services over the Internet or other networks outside of its control.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your device by signing off after you have finished accessing your account.
Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, we do not and cannot guarantee the security of your Personal Information. If at any time during or after our relationship we believe that the security of your Personal Information may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances. If we have your e-mail address, we may notify you by e-mail to the most recent e-mail address you have provided us in your account profile. Please keep your e-mail address in your account up to date. You can update your e-mail address at anytime by sending us via email your request . If you receive a notice from us, you can print it to retain a copy of it. To receive these notices, you must check your e-mail account using your computer or mobile device and email application software. You consent to our use of e-mail as a means of such notification. If you prefer for us to use the U.S. Postal Service to notify you in this situation, please e-mail us at gogogeni@gogogeni.com. Please include your address when you submit your request. You can make this election any time, and it will apply to notifications we make after a reasonable time thereafter for us to process your request. You may also use this e-mail address to request a print copy, at no charge, of an electronic notice we have sent to you regarding a compromise of your Personal Information.
Your Choices
If you are a registered user of the Services, you can request by email the modification of certain Personal Information. The information that you request, update, and delete may change as the Services change.
If you wish to delete your account, please email us at gogogeni@gogogeni.com. Gogogeni , without "Undue Delay", will delete any Personally Identifiable Information, that is not available in the Public Domain, of your account. Please note, however, that Gogogeni reserves the right to retain information from closed accounts, including to comply with law, prevent fraud, resolve disputes, enforce the Agreement and take other actions permitted by law.
You must promptly notify us if any of your account data is lost, stolen or used without permission.
8. How Long We Retain Your Information
We retain Personal Information about you for as long as you have an account with us or as otherwise necessary to provide you the Services. In some cases, we retain Personal Information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, prevent fraud, enforce the Agreement, or as otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally.
9. Information Provided on Behalf of Children and Others
As noted in the Terms and Conditions, the Services are not intended for use by children and children under the age of 13 are prohibited from using the Services. Gogogeni does not knowingly collect any information from children, nor are the Services directed to children. If you are under 13, please do not attempt to register for the Services or send any Personal Information about yourself to us.
By accessing, using and/or submitting information to or through the Services, you represent that you are not younger than age 13. If we learn that we have received any information directly from a child under age of 13 without his/her parent's written consent, we will use that information only to respond directly to that child (or his/her parent or legal guardian) to inform the child that he/she cannot use the Services, and we will subsequently delete that information. If you believe that a child under 13 may have provided us Personal Information, please contact us at gogogeni@gogogeni.com.
If you use the Services on behalf of another person, regardless of age, you agree that Gogogeni may contact you for any communication made in connection with providing the Services or any legally required communications. You further agree to forward or share any such communication with any person for whom you are using the Services on behalf.
10. International Visitors
Our Service is operated and managed on servers located within the United States. If you choose to use our Service from the European Union or other regions of the world with laws governing data collection and use that differ from United States law, then you acknowledge that Gogogeni will transfer your personal information to the United States for the purpose of performing the Service according to our contract (e.g., our Terms and Conditions) and for any other purpose for which you provide explicit, informed consent.
11. European Union Data Protection
Residents in the European Union are entitled to certain rights with respect to personal information that we hold about them:
  • Right of access and portability: The right to obtain access to your personal information, along with certain related information, and to receive that information in a commonly used format and to have it transferred to another data controller;
  • Right to rectification: The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete;
  • Right to erasure: The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed;
  • Right to restriction: The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information; and
  • Right to object: The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.
You may also have the right to make a complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
12. Links to other sites
The Services may link to and may be linked by websites operated by other entities or individuals. Some of these websites, such as the Gogogeni page, may be co-branded with our name or logo. This Privacy Policy does not apply to, and we cannot always control the activities of, such other third-party websites. You should consult the respective privacy policies of those third-party websites.
13. Updates and Changes to Privacy Policy
The effective date of this Privacy Policy is set forth at the top of this page. We will notify you of any material change by posting notice via email. Your continued use of the Services after the effective date constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Any amended Privacy Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.
14. Contact Us
If you have any comments, concerns or questions about this Privacy Policy, please contact us at gogogeni@gogogeni.com.